Usage
Can I mix AG1 with something besides water?
The only thing we advise against is mixing your AG1 with hot or very acidic liquids, as this could affect the integrity and efficacy of some of the ingredients.
Check out a few of our favourite recipes on our Instagram.
Can I take more than one scoop a day?
Does AG1 expire?
Does AG1 need to be refrigerated?
Do I have to drink AG1 in the morning?
Do I need to drink AG1 every day?
Do you have any AG1 smoothie recipes?
How and when do I drink AG1?
How do I clean my AG1 canister and scoop?
How do I clean my AG1 shaker?
How do I prepare AG1?
How long should I wait to drink coffee after having AG1?
How long should I wait to eat after having AG1?
I forgot to put my AG1 in the fridge, is it still safe to use?
What products does AG1 replace?
Product Information
Can you tell me more about your product iterations?
Since 2010, AG1 has continuously upgraded its formula, guided by the latest research on nutrition.
After years of development and four clinical trials, AG1 now features five new upgraded bacterial strains and an optimised nutrient profile to better meet your nutrient needs.
How do I know if AG1 is right for me?
How many calories are in a serving of AG1?
What does AG1 taste like?
What does Foundational Nutrition mean?
What is AG1?
Why does AG1 sometimes taste a bit different from month to month?
Why isn’t Omega3 included in AG1?
Why isn’t Vitamin D included in AG1?
AG1 Upgrade
How can I tell if I received the upgraded AG1?
The easiest way to tell is by checking the serving size – the upgraded AG1 comes with a slightly increased daily portion (13g instead of 12g). You’ll also notice a few design changes:
- A new hologram on the front of the pouch
- A new product headline: "Daily Foundational Nutrition Support" (previously "Food Supplement with Sweetener")
- Updated ingredient label on the back with five new bacterial strains and added magnesium.
What has changed with the upgrade?
Why did I receive a new scoop?
Why is AG1 introducing this upgrade now?
Will I feel a difference from the new bacterial strains?
Will this change the taste of the product?
Research Studies
Is this research published in peer-reviewed journals?
Our peer-reviewed publications include both literature reviews and research on the AG1 original formula, which have been published in leading peer-reviewed journals, including Nutrients, Frontiers, Nutraceuticals, and the Journal of Functional Foods.
In addition, multiple clinical studies on the upgraded AG1 formula have been completed, and several abstracts have been presented at scientific conferences. We are also working on several manuscripts which will be submitted to peer reviewed journals and published upon acceptance.
What did the clinical studies on AG1 find?
What is a “gold standard” clinical trial?
What measures do you take to ensure the quality of AG1?
What studies have been done on AG1?
Specialty Diets & Health Care
I am intermittent fasting, is AG1 right for me?
With very low amounts of carbs, proteins, and natural sugars, AG1 works with any time-restricted feeding (TRF) or intermittent fasting (IF) schedule.
If you have any questions about whether AG1 is right for you, please speak with your doctor.
Is AG1 safe for athletes?
Is AG1 safe for children?
Is AG1 safe to take with doctor prescribed medication?
Is AG1 safe while pregnant or breastfeeding?
Is AG1 suitable for my diet?
Is AG1 suitable for people with certain food allergies?
Ingredients & Benefits
Does AG1 contain sugar or other sweeteners?
AG1 contains 1.2 grams of naturally occurring sugar per serving, with no added sugar and no artificial sweeteners. We use a small amount of stevia, a natural extract from the stevia rebaudiana leaf.
Is AG1 organic?
What are extracts and why do you use them?
What are the bacterial cultures in AG1?
What are the ingredients in AG1?
What if I don’t feel a difference?
What kind of benefits can I expect from taking AG1?
When should I expect to see benefits?
Why does AG1 use proprietary blends?
Manufacturing & Sourcing Standards
Does AG1 contain lead?
Lead occurs naturally in many whole foods. Anything that comes from the ground, including fruits, vegetables, and even drinking water, is likely to contain some heavy metals.
Each batch of AG1 is tested for heavy metals to ensure that the heavy metal content is below our own set limits, which are even well below the legal limits according to Regulation (EU) 2023/915, which defines a rigorous standard for safety, quality, and compliance.
AG1 tests significantly lower than these maximum statutory levels, despite the fact it contains more than 70 ingredients, many of which are whole foods that could naturally contain metals.
You can find our testing protocol and COA here.
Does the COA show how much of each ingredient is in AG1?
How do you source your ingredients?
Is AG1 certified by Informed Choice or Cologne List®?
Is AG1 tested for heavy metals?
What does it mean to be certified by Cologne List® or Informed Choice?
What is a Certificate of Analysis (COA) — and why does it matter?
What measures do you take to ensure the quality of AG1?
Subscription Management
How can I cancel my subscription?
If you are already an AG1 member, you can manage that by logging into your member portal here. You can also access it by clicking on the icon on the upper right corner of drinkAG1.com.
How can I shop all AG1 products?
How can I unsubscribe from emails?
How do I change my delivery date or cadence?
How do I update my payment or billing information?
Shipping and Delivery
How can I save on shipping?
Switch to every-other-month deliveries to save 50% on shipping and reduce your carbon footprint. You can group shipments in your member portal, or reach out to our team for help setting up the most cost-effective plan.
How do I track my order?
How long will it take to receive my package?
How much is shipping?
What shipping carriers do you use?
Where do you ship to?
Purchase Options
How can I ensure that I am purchasing authentic AG1 product?
To ensure you receive authentic AG1 product, purchase directly from www.drinkAG1.com or our authorized Amazon account (Brand: AG1). Avoid purchasing from third-party sellers on marketplaces, social media, or websites, as they may sell counterfeit products that do not meet our quality and safety standards.
How can I identify authentic AG1 product?
How can I purchase Travel Packs?
How do I change or cancel my order?
Is AG1 sold on Amazon?
What is your money-back guarantee and return policy?
What should I do if I suspect I’ve purchased a counterfeit AG1 product?
What’s the difference between a subscription and one-time purchase?
Contact
Contact Our Customer Happiness Team
USA and Canada
Phone: 1-888-390-4029
Email: support@drinkAG1.com
Chat: Click the chat icon on the bottom right of any of our web pages
Office Hours: 24/7
Europe & the UK
Phone:
🇬🇧 +44 203 004 2658
🇩🇪 +49 800 723 4944
🇫🇷 +33 1 86 65 38 70
Email:
support.uk@drinkag1.com,
support.eu@drinkag1.com
Chat: Click the chat icon on the bottom right of any of our web pages
Office Hours: Monday - Friday 9am - 7pm CET