Website Terms of Use and Terms & Conditions of Sale – English Law

Last Updated: July 2024

PLEASE CAREFULLY READ THESE WEBSITE TERMS OF USE AND TERMS AND CONDITIONS OF SALE (“TERMS”) BEFORE PLACING AN ORDER ONLINE OR OTHERWISE USING THIS WEBSITE.

THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND AG1.


The websites located at www.drinkAG1.com, including any features, content, or other materials provided to you via the websites (the “Websites”) are owned and operated by AG1 UK Enterprise Limited a company registered in the United Kingdom with a registered office at 43 Overstone Road, London, W6 0AD. (“AG1”, “we”, “us,” or “our”).


By visiting and using our Websites and/or purchasing from us you agree to be bound by these Terms, including the additional terms and conditions and policies referenced in these Terms and/or available by hyperlink (including our Privacy Policy). We recommend that you print a copy of these Terms for future reference.


BY ACCESSING OR USING THE WEBSITES, INCLUDING PLACING AN ORDER ONLINE FOR ANY PRODUCTS MADE AVAILABLE FOR PURCHASE ON OR THROUGH THE WEBSITES (“PRODUCTS”), YOU ACCEPT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND SUCH TERMS SHALL BE ENFORCEABLE IN THE SAME WAY AS IF YOU HAD SIGNED TO CONFIRM YOUR ACCEPTANCE. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT ACCESS OR USE THE WEBSITES OR OTHERWISE PLACE AN ORDER FOR PRODUCTS.


You are subject to the Terms in force at the time you access the Websites and/or order Products from us. We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms were last revised.


You may read a current, effective copy of these Terms by visiting the “Terms & Conditions” link on the Websites. Your continued use of the Websites and/or purchase of Products from us after the date any such changes become effective constitutes your acceptance of the new Terms. You should periodically visit this page to review the current Terms so you are aware of any revisions. If you do not agree to abide by these or any future Terms, you must not access, browse, or use (or continue to access, browse, or use) the Websites.

Eligibility

The Websites are made available free of charge and are directed to people residing in the United Kingdom. We do not represent that content available on or through the Websites is appropriate for use in other locations.


To use the Websites, you must be 18 years or older and have the authority to enter into a binding contract with us and not be barred from doing so under any applicable laws. The Websites are not intended for children under the age of 18 and no person under the age of 18 may use the Websites. If you use the Websites, you are affirming that you are at least 18 years old.

User-Generated Content

Subject to the limitations set forth in these Terms, you or third parties may be able to upload or submit any photographs, comments, video clips, reviews and other communications and content to us (either directly or through our partners, including, without limitation, through Yotpo), via the Websites (“Your Content” or “Third-Party Content,” as applicable).


Unless we indicate otherwise, by posting or submitting Your Content to the Websites, you grant AG1 a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable (directly and indirectly through multiple tiers) right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content, and the name submitted in connection with Your Content, throughout the world in any media now known or hereafter conceived. AG1 and its affiliates are free to use any ideas, concepts or know-how contained in Your Content for any purpose whatsoever including, but not limited to, developing, manufacturing, distributing and marketing products using such information. AG1 is under no obligation (i) to maintain Your Content in confidence; (ii) to pay to you or any third party any compensation for any Your Content; or (iii) to respond to any Your Content. You are and shall remain solely responsible for Your Content.


You agree that (a) you own or otherwise control all of the rights to Your Content; (b) that Your Content is accurate; and (c) that use of Your Content does not violate the rights of any third parties and will not cause injury to any person or entity.


We will not be responsible or liable to you or to any third party in any way for the content, or completeness, accuracy, or reliability of Your Content or Third-Party Content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content.


AG1 has the right, but not the obligation, in its sole discretion, to monitor and edit or remove any activity or content, or take legal action against you or the third party responsible for such content. Any content, views, opinions, comments, or questions/responses expressed, submitted, published, posted, uploaded, or otherwise transmitted by third parties or other users through or in connection with the Websites, AG1, or its products, are solely the views, opinions and responsibility of the parties expressing, submitting, publishing, posting, uploading, or transmitting them and do not necessarily reflect the opinions of AG1. AG1 takes no responsibility and assumes no liability for Your Content or for any Third-Party Content.

You hereby authorize AG1 and its third-party service providers to derive statistical and usage data relating to your use of the Websites or Products (“Usage Data”). We may use Usage Data for any purpose in accordance with applicable law and our Privacy Policy

User Conduct

You must only use the Websites for lawful purposes, and you must not use them in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Websites. You may not without our prior written consent:


(i) copy, reproduce, rent, lease, loan or sell content retrieved from the Websites;


(ii) modify, distribute, or re-post any content on the Websites for any purpose; or


(iii) use the content of the Websites for any commercial exploitation whatsoever,


However, you may print off one copy, and may download extracts, of any page(s) from the Websites for your personal use.


In using the Websites, you further agree:


(a) not to disrupt or interfere with the security of, or otherwise abuse, the Websites, or any services, system resources, accounts, servers, or networks connected to or accessible through the Websites or any affiliated or linked websites


(b) not to disrupt or interfere with any other user's enjoyment of the Websites or affiliated or linked websites;


(c) not to upload, post, or otherwise transmit through or on the Websites any viruses or other harmful, disruptive, or destructive files;


(d) not to use, frame, or utilize framing techniques to enclose any AG1 trademark, logo, or other proprietary information (including the images found on the Websites, the content of any text, or the layout/design of any page or form contained on a Website page) without AG1’ express written consent;


(e) not to reverse engineer, or create derivative works based on the Websites or any content (including, without limitation, any software) available through the Websites;


(f) not to use meta tags or any other “hidden text” utilizing an AG1 name, trademark, or product name without AG1’ express written consent;


(g) not to deeplink to the Websites without AG1’ express written consent;


(h) not to create or use a false identity on the Websites, share your account information, or allow any person besides yourself to use your account to access the Websites;


(i) not use the Websites to collect or store personal data about others;


(j) not to attempt to obtain unauthorized access to the Websites or portions of the Websites that are restricted from general access;


(k) not to post any material that is knowingly false or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or is otherwise in violation of any applicable law. You further agree not to post any copyrighted material unless the copyright is owned by you; and


(l) not to spam, phish, pharm, pretext, spider, crawl or scrape; and


(m) to comply with all applicable laws regarding your use of the Websites.

Protection of Intellectual Property Rights and License

The Websites contain content owned by us and third parties. You acknowledge that content available through the Websites, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers, is protected by copyright, trademarks, patents, or other proprietary rights and laws.

You are granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Websites for the sole purpose of using or placing an order via the Websites. You must not remove or obscure the copyright notice or other notices displayed on the content.

Except as expressly set out in these Terms, nothing contained in these Terms or on the Websites shall be construed as granting any license or right, expressly, by implication, by estoppel, or otherwise of any intellectual property rights owned by AG1’ or any third party. Any rights not expressly granted herein are reserved.

If you print off, copy, download, share or repost any part of the Websites in breach of these Terms, your right to use the Websites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Health Disclaimer Regarding Information Provided on the Websites

THE INFORMATION (INCLUDING, WITHOUT LIMITATION, ADVICE AND RECOMMENDATIONS) ON THE WEBSITES IS PROVIDED FOR GENERAL INFORMATION ONLY AND IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE ON WHICH YOU SHOULD RELY, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION BEFORE TAKING ANY DIETARY, NUTRITIONAL, HERBAL, OR SIMILAR SUPPLEMENT OR PRODUCT OR STARTING ANY NEW TREATMENT. YOU SHOULD CONSULT WITH A PHYSICIAN OR OTHER HEALTHCARE PROVIDER BEFORE USING ANY AG1 PRODUCTS, PARTICULARLY IF YOU ARE PREGNANT OR NURSING, ANTICIPATE SURGERY, ARE TAKING ANY MEDICATIONS, HAVE A KNOWN HISTORY OF MEDICAL CONDITIONS, ILLNESSES OR OTHER HEALTH CONCERNS, OR ARE OTHERWISE UNDER MEDICAL SUPERVISION.

THE STATEMENTS MADE ABOUT THE PRODUCTS, INCLUDING ANY STATEMENTS MADE ON THE WEBSITES, HAVE NOT BEEN EVALUATED BY THE U.S. FOOD AND DRUG ADMINISTRATION (“FDA”) AND/OR THE UNITED KINGDOM MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY ("MHRA”). THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASES.

Disclaimer of Warranties

EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, THE WEBSITES AND THE PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS EXPRESSLY SET FORTH OTHERWISE. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AG1 EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. AG1 DOES NOT MAKE ANY WARRANTY THAT THE WEBSITES WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEBSITES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT IT WILL BE FREE OF DEFECT. AG1 MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITES OR THE PRODUCTS OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITES.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITES IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE PROVIDE INFORMATION ON THE WEBSITES FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT MEANT AS A SUBSTITUTE FOR THE ADVICE OF A DOCTOR OR OTHER HEALTH CARE PROFESSIONAL. YOU SHOULD NOT USE THE INFORMATION AVAILABLE ON OR THROUGH THE WEBSITES FOR DIAGNOSING OR TREATING A MEDICAL CONDITION. YOU SHOULD CAREFULLY READ ALL PRODUCT INSTRUCTIONS PRIOR TO USE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM AG1 OR THROUGH THE WEBSITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Links to Other Websites That AG1 Does Not Control

The Websites may provide links to other websites or resources, including advertisers, over which AG1 has no control. These links are provided solely as a convenience to users and should not be construed as an endorsement by AG1 of content, items, or services on those third-party websites. You access, view and use such website links, including the content, items or services on those websites, solely at your own risk.

AG1 makes no representations or warranties with respect to the content, ownership, or legality of any linked websites. You agree that AG1 has no responsibility or liability for the availability of external websites or resources, or for the content, advertising, products, or other materials available through such websites or resources. When you leave the Websites via a link to another website, you will be subject to the terms of that website.

Purchasing Products from Us

Product Warranties and/or Representations. AG1 reserves the right to discontinue or change at any time without notice the specifications, content, messaging, Products, and other information, and change prices of Products on the Websites, in each case without incurring any obligation to you. AG1 takes reasonable precautions to try to ensure that the prices quoted on the Websites are correct, to ensure that the Websites are complete, accurate, and current, and to describe the Products available on the Websites as accurately as possible and to depict the most up to date packaging. However, AG1 does not warrant or represent that the descriptions of the Products on the Websites are accurate, complete, current, or error-free, or that product packaging depicted on the Websites will match the actual product that you receive.


AG1’ descriptions of, or references to, products not owned by AG1 do not imply endorsement of that product, or constitute a warranty by AG1.

Pricing Errors and Omissions. Please be aware that prices and availability of Products are subject to change. We make every effort to ensure the accuracy of the information on the Websites and to correct errors once discovered. Any Product appearing on the Websites at a particular time does not guarantee that the Products will be available at the point of order. If we discover an error has occurred in relation to price or availability of a Product after you have been charged, we will notify you and offer you a refund of any sums you have paid.

Order Placement and Acceptance

Products for personal use.


AG1 only accepts orders for personal use. You cannot resell Products offered on the Websites. If AG1 discovers that you are placing orders with the intent to resell items offered on the Websites or are otherwise using or intend to use the Products inappropriately or illegally, we may immediately cancel your order, suspend or terminate your account, and pursue any and all available legal remedies from you under applicable law.

To the extent your conduct may be fraudulent, such as purchasing Products through the use of fake or stolen cards, AG1 will also report you to applicable law enforcement authorities. It is your responsibility to understand and obey all applicable laws in regard to the possession, use and sale of any Products purchased from the Websites. By placing an order, you agree that the Products ordered will be used only in a lawful manner.

One Time Purchases.

If you order a Product on the Websites, payment must be received by AG1 prior to AG1’ acceptance of the order.

Following receipt of payment, AG1 will confirm acceptance of your order by sending you an order confirmation email. AG1 may require additional information regarding your order if you have not provided all of the information requested. We may reject your order if a Product is unexpectedly out of stock or we haven’t received the requested information. If we reject an order, we will let you know as soon as possible and refund any sums you have paid or we may offer you alternative Product(s) of equal quality and value.

Signing up for a Subscription.


IN ADDITION TO ONE OFF PURCHASES, AG1 OFFERS CONSUMERS PRODUCTS THAT CAN BE PURCHASED THROUGH A SUBSCRIPTION (“SUBSCRIPTION”), WHICH WILL AUTOMATICALLY RENEW UNLESS CANCELLED BY YOU OR US.

IF YOU SIGN UP FOR A SUBSCRIPTION, THE FIRST PAYMENT MUST BE RECEIVED BY AG1 PRIOR TO AG1’ ACCEPTANCE OF THE SUBSCRIPTION. FOLLOWING RECEIPT OF PAYMENT, AG1 WILL CONFIRM ACCEPTANCE OF YOUR SUBSCRIPTION BY SENDING YOU AN ORDER CONFIRMATION EMAIL.

IF YOU SIGN UP FOR A SUBSCRIPTION, THE PAYMENT METHOD YOU PROVIDE ON SIGN UP WILL BE CHARGED THE RELEVANT PRODUCT PURCHASE PRICE EVERY 30 DAYS, OR IN ACCORDANCE WITH THE DELIVERY OPTION CHOSEN ON SIGN UP (“BILLING PERIOD”).

THE PRODUCT PURCHASE PRICE APPLICABLE FOR A SUBSCRIPTION WILL BE THE PRICE YOU AGREE TO AT SIGN UP. WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS NOTICE OF ANY PRODUCT PRICE INCREASES DURING YOUR SUBSCRIPTION.

Cancelling your Subscription.

YOUR SUBSCRIPTION WILL CONTINUE FOR AN INDEFINITE PERIOD OF TIME UNTIL YOUR SUBSCRIPTION IS CANCELLED BY YOU OR US.

WE MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME. WE WILL NOTIFY YOU BY EMAIL OF SUCH CANCELLATION AND REFUND YOU ANY SUMS PAID FOR PRODUCTS NOT RECEIVED.

YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME. TO AVOID A RECURRING CHARGE YOU MUST CANCEL YOUR SUBSCRIPTION BY THE LAST DAY OF YOUR BILLING PERIOD. IF YOU WISH TO CANCEL YOUR SUBSCRIPTION , YOU MAY DO SO ELECTRONICALLY BY CONTACTING OUR CUSTOMER HAPPINESS TEAM OR BY CALLING A CUSTOMER HAPPINESS SERVICE REPRESENTATIVE AT +44 20 3004 2658. ALL CANCELLATIONS ARE EFFECTIVE ON THE LAST DAY OF THE BILLING PERIOD THAT THE CANCELLATION IS RECEIVED.

YOU MUST PROVIDE CURRENT, COMPLETE, AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU ARE RESPONSIBLE FOR PROMPTLY UPDATING ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE, AND ACCURATE (E.G., CHANGE IN BILLING ADDRESS, PAYMENT METHOD, OR CREDIT CARD EXPIRATION DATE).

YOU MUST PROMPTLY NOTIFY US IF YOUR CREDIT CARD INFORMATION IS CANCELLED OR IS NO LONGER VALID. CHANGES TO SUCH INFORMATION CAN BE MADE BY EMAILING OR CALLING A CUSTOMER SERVICE REPRESENTATIVE AT +44 20 3004 2658.

Shipping and Risk of Loss.

Following issue of an order confirmation, we will locate the Products you have ordered to place them in line for shipment.

AG1 will add applicable shipping and handling fees to your order, these will be calculated at the point of order. AG1 will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Although AG1 may provide delivery or shipment timeframes or dates, you understand that those are AG1’ good faith estimates and may be subject to change. You further understand that Product availability may be limited and particular Products may not be available for immediate delivery, in which case the products will be delivered when they become available.

Applicable Taxes.

The price stated on the Websites will be inclusive of applicable value added tax, but not the cost of delivery. In addition, you will also have to pay our delivery charges as quoted on the Websites at the point of order.

Payment Information.

By ordering Products through the Websites, you agree to provide only true, accurate, current, and complete payment information. By placing an order, you agree that you will only provide payment information which is yours or for which you are authorised to provide. AG1 shall have the right to cancel your order or to suspend or terminate your account if we have grounds to believe that you have provided inaccurate, not current, fraudulent, or incomplete payment information to AG1.

Return/Refund Policy

- Start of instructions on cancellation -

Right to cancel


You have the right to cancel this contract within 14 days without giving any reason.

For one-off purchases, the cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. For subscriptions, the cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good.

To exercise the right to cancel, you must inform us, AG1 UK Enterprise Limited, 43 Overstone Road, London, England, W6 0AD, phone: +44 203 004 2658, email: support.uk@drinkag1.com, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory. You can download the model cancellation form here.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and no later than

(a) 14 days after the day we receive back from you any goods supplied, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

(c) If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agrees otherwise; in any event, you will not incur any feed as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event no later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


- End of the instructions on cancellation -


Please note that our products are contracts for the delivery of sealed goods, which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery. Therefore, the cancellation right will be excluded once you have removed the seal by opening the product packaging.


30 days money back guarantee

If you do not like our product, you can initiate a refund of your first order within 30 days of your first order with us by returning the rest of your product (including packaging) and emailing support.uk@drinkag1.com without giving any further reason. In this email you shall provide your name, your order number, the date of your order and your address. We will then tell you via return email how and to which address you need to return the product to us in order to receive your refund. In the case of a double subscription, the full price will only be refunded if both packages are returned. If only one package is returned only half of the price will be refunded. In any case, your return shipment will require tracking by the carrier to the return address we have provided to you. You must provide us with the tracking number immediately after dispatch by emailing support.uk@drinkag1.com. Please note that the return shipping costs cannot be reimbursed by us. Refunds will be made as soon as possible and always within 6 weeks of our receipt of the returned product. The money-back guarantee only applies when you purchase or take out a subscription for the first time and can only be exercised once. Special promotions and trial offers are excluded from the money-back guarantee. This 30 days money back guarantee does not affect your statutory rights.

Damaged or incorrect Products.


If a Product described on the Websites is damaged or not as described when you receive it, or the packaging on the Websites does not match the Product you receive, please contact us within 7 days of receipt at support@athleticgreens.com. We will let you know via email to which address you need to return your Products to receive a refund. You are responsible for the costs of return and we will refund any standard costs of return. We don’t refund any extra you have paid for express delivery or delivery at a particular time. If you are returning Products for being not as described, the Products must be returned in a sealed and undamaged condition to receive your refund. We will refund you by the method you used for payment unless this is not possible.

Delay.


If your order will be delayed (either from the date specified at the time of order or, if no date was specified, beyond 30 days from the date of your order) AG1 will use reasonable good faith efforts to contact you. If AG1 cannot contact you or you no longer wish to receive the Products, AG1 will cancel the order and promptly refund the amount tendered. We will refund you by the method you used for payment unless this is not possible.

Electronic Communications and Signatures

The information communicated on the Websites constitutes an electronic communication. When you communicate with AG1 through the Websites or via other forms of electronic media, such as e-mail, you are communicating with AG1 electronically. You agree that AG1 may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that AG1 provides to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication (e.g., by AG1 or you).


You further acknowledge and agree that by clicking on the button labeled “SUBMIT”, “DOWNLOAD”, “I ACCEPT” or such similar links as may be designated by AG1 on the Websites, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by these Terms and any hyperlinks contained herein. Pursuant to any applicable statutes, regulations, rules, ordinances or other applicable laws, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE WEBSITES OR PRODUCTS OR SERVICES OFFERED BY AG1. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any use identification code or password, whether chosen by you or allocated by us, at any time, if, in our reasonable opinion, you have failed to comply with any of these Terms.

Communications with AG1

To the extent permissible by applicable law, you acknowledge that telephone calls to or from AG1 are monitored and recorded and you agree to such monitoring and recording.


You verify that any contact information provided to AG1, including, but not limited to, your mailing address, shipping address, e-mail address, residential phone number, and mobile phone number is true and accurate. You further verify that you are the telephone subscriber and/or that you own any telephone numbers that you provide to AG1.

Limitation of Liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.


EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL AG1, ITS OFFICERS, EMPLOYEES, DIRECTORS, SERVICES PROVIDERS, SUPPLIERS, AGENTS OR OTHER REPRESENTATIVES (COLLECTIVELY, “ATHLETIC GREENS PARTIES”) BE LIABLE FOR:

  • LOSSES OR DAMAGES WHICH ARE NOT A REASONABLY FORESEEABLE RESULT OF ANY BREACH; AND/OR


  • INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, . THIS INCLUDES WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS OR BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND/OR


ANY INCREASE IN LOSS OR DAMAGE RESULTING FROM A BREACH BY YOU OF THESE TERMS


  • THIS APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARISE, OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE WEBSITES; (2) THE USE OF, OR THE INABILITY TO USE, PRODUCTS PURCHASED ON THE WEBSITES; OR (3) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR PRODUCTS.

BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU, AND IF YOU ARE A USER FROM SUCH JURISDICTIONS, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF SUCH JURISDICTION.

Indemnification

Except where otherwise inapplicable or prohibited by applicable law, to the fullest extent permitted by applicable law, you agree to indemnify and hold harmless the AG1 Parties from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including, without limitation, reasonable attorneys' fees and costs of litigation arising out of your breach of these Terms or the documents incorporated by reference, or your violation of any applicable law or the rights of a third party.

Termination of Websites

AG1 may, in its sole discretion, and at any time, terminate or suspend its operation of the Websites or your use of the Websites, if AG1 reasonably believes that you have breached any of these Terms. Following termination, you will not be permitted to use the Websites and AG1 may, in our discretion, cancel any outstanding orders for any Products.

Dispute Resolution

In this paragraph, “Claim” means any dispute between you, AG1, and/or any involved third party relating to your account, your relationship with AG1, or these Terms. This includes any claims that relate in any way to your use of the Products, your attempted use of the Products, and any act or omission by AG1 or any third party related to your use or attempted use of the Products.


Mandatory Pre-Dispute Procedures.
 You agree that before initiating any Claim) against AG1, you will first give us an opportunity to resolve your problem or dispute. This includes sending a written description of your problem or dispute to us, including, but not limited to, information or representations related to our products and upon which you rely. You may send the written description by post to 43 Overstone Road, London England W6 OAD.


Applicable Law and Jurisdiction. These Terms, their subject matter and their formation, shall be governed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction over any dispute (including any non-contractual disputes or claims).

Privacy

In addition to these Terms of Use and Conditions for Sale, your purchase of Products through the Websites is subject to our Privacy Policy, which is incorporated herein by reference. Acceptance of these Terms is not intended to amount to consent for the processing of your personal data, the personal data we collect and the way in which we use it are detailed in our Privacy Policy.

Remedies for AG1

Notwithstanding anything to the contrary contained in these Terms, in order to avoid irreparable injury to AG1, in the event of any breach or threatened breach by you of these Terms, we shall be entitled to seek an injunction and other equitable relief restraining such breach in any court of competent jurisdiction. Nothing in these Terms shall be construed as prohibiting AG1 from pursuing any other remedies available to it for such breach or threatened breach, including the recovery of monetary damages from you.

Trademark Notices

AG1® is a trademark of AG1 (USA), Inc. All other trademarks and service marks displayed on the Websites are the property of AG1 or their respective owners. You may not use or display any trademarks or service marks owned by AG1 without AG1’ prior written consent. You may not use or display any other trademarks or service marks displayed on the Websites without the permission of their owners.

Copyright Policy

It is AG1’ policy to respect the copyright and intellectual property rights of others. AG1 may remove content that appears to infringe the copyright or other intellectual property rights of others. In addition, AG1 may terminate your access if we reasonably believe you are infringing the copyright or other intellectual property rights of others. Further, if you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please contact us electronically by contacting our customer happiness team or by calling a customer happiness service representative at +44 20 3004 2658 andsetting out a description of the copyrighted work you believe is being infringed.

Other Important Terms

AG1 may assign, transfer, or sub-contract any of our rights or obligations under these Terms to any third party at our discretion. We will tell you in writing if this happens and we will ensure that the assignment, transfer or sub-contracting will not affect your rights under these Terms.


If any part of these Terms is held to be invalid under applicable law, the invalidity of such part of these Terms will not affect the validity of the remaining portions.


You acknowledge and understand that if AG1 is unable to provide the Products as a result of an event outside of its control, AG1 will not be in breach of any of its obligations to you under these Terms.


Any representations, warranties, and indemnification obligations made or undertaken by you will survive cancellation or termination of your account or relationship with AG1.

No delay by AG1 in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy or shall affect AG1’ ability to subsequently exercise that right or remedy.

These Terms (together with any terms incorporated by reference herein) constitute the entire agreement between you and AG1 relating to the subject matter herein. Any waiver must be agreed to by AG1 in writing. These Terms supersede any other terms previously published by us and any other representations or statements made by us to you, whether oral, written, or otherwise.

Contact Us

Questions about this Terms should be sent to us at support.uk@drinkag1.com

AG1 Refer a Friend program

The AG1 Refer a Friend program is subject to these Terms and Conditions and AG1's Privacy Policy, as well as the following additional terms and conditions for the AG1 Refer a Friend program:


Referrer. Any natural person can refer a friend (a "Referred Customer") as a "Referrer", regardless of whether the referrer is a new or existing AG1 customer. Referrers can refer as many customers as they wish. The referred customer and the referrer cannot be the same natural person (e.g. by using different email addresses). The assessment is at the sole discretion of AG1.


Qualified Referral. A Qualified Referral is the conclusion of a subscription contract by a Referred Customer by means of an unique referral link from the AG1 Refer a Friend program on www.drinkAG1.com via the UK checkout system. Referrals without using such link will not be accepted. The AG1 Refer a Friend program cannot be used by users of other non-UK checkout systems.


Referred Customers. For a Qualified Referral, the Referred Customer must be a natural person who has never purchased from an AG1 online shop before (new customer), regardless of the possible use of different email addresses or other contact details. Each natural person can only be a Referred Customer once, i.e. further/repeated purchases by a customer do not count as a Qualified Referral. The assessment is at the sole discretion of AG1.


Referral Rewards. For each Qualified Referral that complies with these conditions, the Referrer receives a referral reward in the form of a promotional code ("Reward"). The Reward may only be redeemed personally by the referrer and is not transferable.


Reward Payments. Rewards are provided as single, one-time use promotional codes in the amount stated in the AG1 Refer a Friend program, which can be redeemed for a future purchase.


Only one promotional code can be redeemed per purchase. Multiple promotional codes, regardless of their nature or origin, cannot be redeemed in the same purchase.

Promotional codes can be redeemed at checkout on www.drinkAG1.com by adding the promotional code to the relevant field prior to submitting payment. Promotional codes may also be redeemed by AG1 subscribers within the customer portal by adding the promotional code in the relevant field to their next order. Once the code has been added to the next order, the reward is automatically applied to the next delivery. The referrer can redeem further codes in the same way for the subsequent delivery after this delivery has been sent.


The right to redeem a reward expires after one year from their issuance.


Rewards can only be used to purchase products in the AG1 online shop and are not redeemable for cash or gift cards. Rewards can only be redeemed for purchases in pounds. The referrer is responsible for all tax liabilities resulting from Rewards.


Eligibility. Only natural persons in the United Kingdom are eligible to participate in the AG1 Refer a Friend program. The AG1 Refer a Friend program may not be used by businesses or corporations or for affiliate lead generation.


Misuse. Any misuse of the AG1 Refer a Friend program is prohibited. This includes in particular circumvention by using other contact details by the same person, or the use of an intermediary if the actual beneficiary is excluded from the AG1 Refer a Friend program. The assessment is at the sole discretion of AG1.


No Spam. The AG1 Refer a Friend program is designed to avoid "spamming" and unreasonable harassment of the Referred Customers. The Referrer must also comply with all applicable “spam” laws and unreasonable harassment. In particular, referral messages must be created and sent in a personal manner by the Referrer. Bulk email distribution via mailing lists is not permitted unless the Referrer has the effective permission of the message recipients to send third-party advertising to them. Any sending of the referral link that could be considered unsolicited commercial email or "spam" under applicable law is expressly prohibited and will be grounds for immediate termination of the customer account and exclusion from AG1 Refer a Friend program.


Right to Close Accounts. AG1 reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the AG1 Refer a Friend program in an unauthorized manner. The assessment is at the sole discretion of AG1.


Right to Cancel the Program or Change Terms. AG1 reserves the right to terminate the AG1 Refer a Friend program or change its terms and conditions at any time at its sole discretion. Any unclaimed Rewards will expire at the time the change takes effect.

© 2024 AG1

* Caution: Food supplements are not a substitute for a balanced and varied diet and a healthy lifestyle. Do not exceed the indicated daily intake. Keep out of reach of children. Please inform and consult your doctor before consuming this product. Not suitable for children and adolescents under 18 years, pregnant or breastfeeding women. Refrain from taking other food supplements containing zinc. Persons taking anticoagulant medication should seek medical advice before consuming vitamin K-containing supplements.

* Genuine reviews from customers who received a review link after purchase.

** Offer valid for new subscribers only.

Immune System

1: Copper, folate, selenium, zinc, and vitamins A, B12, B6, and C contribute to the normal function of the immune system.

Metabolism

2: Vitamins C, B6 and B12, as well as thiamine, riboflavin, niacin, biotin, pantothenic acid, calcium, phosphorus, copper, and manganese contribute to normal energy-yielding metabolism. Biotin, zinc, and chromium contribute to normal macronutrient metabolism. Vitamin A and riboflavin contribute to normal metabolism of iron. Zinc contributes to normal acid-base metabolism.

Healthy Cells

3: Vitamins E and C, as well as riboflavin, zinc, copper, manganese and selenium, contribute to the protection of cells from oxidative stress. Zinc contributes to normal DNA synthesis. Phosphorus contributes to normal function of cell membranes.

Mental Performance; Mental Focus; Nervous System

4: Vitamins C, B6, B12, riboflavin, niacin, pantothenic acid and folic acid contribute to the reduction of tiredness and fatigue. Pantothenic acid contributes to normal mental performance. Zinc contributes to normal cognitive function. Vitamins C, B6, B12, thiamine, riboflavin, niacin, biotin, and copper contribute to normal functioning of the nervous system.

Healthy bones

5: Calcium contributes to the maintenance of normal bones. Protein, phosphorus, zinc, and manganese contribute to the maintenance of normal bones. Vitamin C contributes to normal collagen formation for the normal function of bones.

Cardiovascular System

6: Thiamine contributes to the normal function of the heart. Vitamins B6 and B12 contribute to normal red blood cell formation. Vitamin C contributes to normal collagen formation for the normal function of blood vessels.

Skin, hair, nails

7: Vitamin A, riboflavin, niacin, biotin and zinc contribute to the maintenance of normal skin. Vitamin C contributes to normal collagen formation for the normal function of skin. Biotin, zinc and selenium contribute to the maintenance of normal hair. Copper contributes to normal skin and hair pigmentation and to normal connective tissue. Selenium and zinc contribute to the maintenance of normal nails.

Hormonal Health

8: Vitamin B6 contributes to the regulation of hormonal activity. Pantothenic acid contributes to normal synthesis and metabolism of steroid hormones, vitamin D, and some neurotransmitters. Zinc contributes to the maintenance of normal testosterone levels in the blood. Selenium contributes to normal thyroid function and normal spermatogenesis. Zinc contributes to normal fertility and normal reproduction. Chromium contributes to the maintenance of normal blood glucose levels.

Digestion

9: Calcium contributes to the normal function of digestive enzymes. Biotin contributes to the maintenance of normal mucous membranes (e.g., intestinal mucosa).

Muscles

10: Calcium contributes to normal muscle function. Proteins contribute to the maintenance of muscle mass and an increase in muscle mass.

Healthy eyes

11: Vitamin A, riboflavin and zinc contribute to the maintenance of normal vision.

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